Refund policy

Our 60-day money-back promise

If you are not happy with your Mewkind purchase, contact us within 60 days of delivery to request a refund of the product purchase price.

How to request a refund

Use our contact form and include your order number and the email address used at checkout. We will review your request and explain the next steps.

Please contact us before mailing any items back. If a return is needed, we will provide the correct return address and instructions. Do not return a parcel to the address on the shipping label without our confirmation.

Damaged, incorrect or missing items

Contact us with your order number and a description of the issue so we can help resolve it. Photos of the item and packaging can help us investigate damage or an incorrect delivery.

Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund.

This promise does not limit any rights you have under applicable consumer law.